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Why is it important to prepare and plan before you approach the employee?
(Select all the answers you think are correct)
What qualities might you need when approaching your employee?
(Select all the answers you think are correct)
Within what time period should you schedule a meeting, after the initial contact?
What shouldn’t you do before approaching an employee?
(Select all the answers you think are correct)
What would be the best way to invite your employee to a meeting?
What would help the meeting if it was held in an office?
What is not the purpose of this meeting?
How could you open the meeting with the employee?
What would help to keep the conversation flowing?
(Select all the answers you think are correct)
Why would your own personal life-experience not help?
What reasonable adjustments could help the employee?
(Select all the answers you think are correct)
How could you facilitate this meeting?
(Select all the answers you think are correct)
How would you keep a record of this meeting?
In the meeting what is the purpose of active listening?
During the meeting how could you gain the best insight?
(Select all the answers you think are correct)
How could you encourage further exploration with your employee?
(Select all the answers you think are correct)
What is the benefit of paraphrasing what the employee has said?
What kind of opportunity should this meeting be viewed as?
(Select all the answers you think are correct)
Why would you record your observations following the meeting?
Why would you need the employee’s consent if you were to call someone from their support network and/or arrange professional help on their behalf?
(Select all the answers you think are correct)
What would you do if their employee needed immediate help because they were at risk of harming themselves or someone else?
When would you need to take immediate action?
(Select all the answers you think are correct)
How could you assess the seriousness of the employee’s risk to themselves?
Should you maintain confidentiality when an employee expressed risk of self-harm?
Why is it important to get professional help as soon as possible?
If the employee shows signs of distress or becomes threatening, what should you do?
(Select all the answers you think are correct)
If the employee needs to go to A&E, do you accompany them?